v1.3.0 (11/02/2026)

• Fix: Tickets are no longer stored as global content; they can no longer be read or commented on by other users through core comment endpoints (MG-SEC-10)
• Enh: Ticket replies use a dedicated table, visible only to the ticket creator and ticket managers; existing comments are migrated
• Enh: Ticket reply notifications are now sent to ticket participants who can access the ticket
• Fix: Opening a ticket failed with HTTP 500 on HumHub 1.18; minimum version is now HumHub 1.19 (MG-QUAL-01/02)
• Fix: Users with ManageTickets no longer see a Create FAQ button that leads to a 403; all users who may create tickets see the Create Ticket button
• Fix: Uninstall removes ticket content, comment, notification and permission records (MG-QUAL-03)
• Chg: Removed the always-allowing ViewTicket permission and the unused Url::getConfigUrl() helper (MG-QUAL-08)
• Fix: Removed dynamic message keys from Yii::t() calls (MG-QUAL-10)
• Enh: Added Codeception tests (MG-QUAL-06)

v1.2.0 (10/30/2026)

• Enh: Separate ticket permissions for creating, viewing, and managing tickets
• Enh: Display Create FAQ, Create Ticket, and View Tickets buttons according to user permissions
• Enh: Allow users to create and view their own support tickets
• Enh: Allow users with ManageTickets permission to view and manage all tickets
• Fix: Restrict ticket visibility to the ticket creator or users with ManageTickets permission
• Fix: Prevent users without ManageTickets permission from accessing other users' tickets
• Fix: Correct ticket creation and ownership permission checks
• Fix: Correct ticket button visibility for CreateTicket, ViewTicket, ManageFaq, and ManageTickets permissions
• Fix: Prevent duplicate View Tickets buttons
• Fix: Correct ticket status counts to respect ticket visibility permissions
• Fix: Preserve ticket status and assignment fields when users update their own tickets
• Fix: Correct ticket content integration for comments and notifications
• Fix: Handle empty ticket titles and descriptions safely
• Fix: Enforce POST requests for ticket creation, updates, and deletion
• Fix: Hide ticket permalinks
• Fix: Update deprecated and removed code for newer HumHub versions
• Enh: Improve ticket search, filtering, and interface alignment
• Enh: Improve permission handling and administrator access

v1.1.1 (1/30/2024)

• Fix: Some permissions issues
• Enh: Add comments to tickets
• Enh: Notifications for ticket comments

v1.1.0 (1/28/2024)

• Enh: Implement ticket system
• Fix: Correct hardDelete()
• Fix: Correct timestamps and created_by
• Enh: Add search functionality

v1.0.0 (1/19/2024)

• Initial release of the FAQ module.